Frequently asked Questions

Why don't you ship to my Country?

Although I would love to do international shipping, it can be complicated. My shipping locations depend on laws, prices, and shipping availability.

I hope to one day ship everywhere in the world, and I will update my social media with any changes!

What if my currency isn't CAD?

My shop only displays my currency (CAD,) but you will be charged the equivalent in your bank's currency! Please look online for accurate conversion rates.

Do you offer Commissions?

I do offer custom posters! I have a dedicated page with more information and a form to fill out. *the final product is an 8 x 10 or 11 x 14 inch PRINT, not the painting.

Do you sell the original paintings?

Unfortunately, I don't sell any original or physical paintings. Just like my commissioned work, physical paintings are expensive to ship and can be lost/damaged in the mail. I only sell posters of my work for now!

How can I contact you?

E-mail is the best way to reach me, which is ruby@rubyranaart.com. Please do not DM me with urgent questions or commission info as I might not see it!!