Refund policy

Last updated: October 27, 2026

Returns

We do not offer returns on purchases. If there are any issues with your order, please contact me at rubyranaart@gmail.com

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Refunds

If your order is not up to your expectations, please contact me. Refunds may be issued on a case-by-case basis.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, report damaged items, or report incorrect orders, please contact me at rubyranaart@gmail.com